Customer Support

Practical help for your BharatERP workflow.

Get assistance with installation, activation, billing, inventory, reports, renewal, backups and technical issues.

Monday to Saturday 10:30 AM to 8:00 PM IST Active paid plans

Choose how to reach us

Support is handled during the published business hours above.

What we can help with

Select the closest category in the request form so the right team can review it.

Installation & Activation

Desktop setup, activation and first-time configuration.

Billing & GST

Invoices, GST settings and day-to-day billing questions.

Inventory & Barcode

Stock, items, batches, barcode and supplier workflows.

Reports & Accounting

Ledgers, reports, receivables and accounting workflows.

Printer & Hardware

Invoice printing and supported device configuration.

Payment & Renewal

Purchase confirmation, subscription and renewal assistance.

Backup & Migration

Backup guidance and reviewed migration requirements.

Technical Problem

Unexpected errors or behaviour that needs investigation.

Request assistance

Tell us what happened.

Provide enough detail for our team to identify the product and issue. You will receive a support reference after the request is safely saved.

Protect your account.
Never send a password, OTP, complete card number, Razorpay signature, database password or API key through this form.

Before submitting

  1. Note the exact error message and when it occurred.
  2. Keep your order or licence reference ready.
  3. For payment questions, do not initiate another payment while a debit is being checked.

Submit a Support Request

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